Structure before modeling.
Before modeling begins, the process landscape needs a coordinated structure: a process framework comprising management, core, and support processes; a process hierarchy extending down to the level at which the work is specifically described; and end-to-end processes—such as Order-to-Cash or Hire-to-Retire—that span departmental boundaries. We define the level of detail for each process area and determine where the modeling intentionally ends.
- Process Center
- Levels 1–4
- End-to-End Processes
- Level of detail