Structure before modeling.
Before modeling begins, the process landscape requires an agreed-upon structure: a process framework comprising management, core, and supporting processes; a process hierarchy extending down to the level at which work is described in detail; and end-to-end processes—such as order-to-cash or hire-to-retire—that span departmental boundaries. We define the level of detail for each process area and determine where modeling intentionally ends.
- Processing facility
- Level 1–4 hierarchy
- End-to-end processes
- Modeling depth