Digital Skills Gap - Special Study
September 3, 2021

Digital Skills Gap - Special Study

The study examines the digital skills of the German online population aged 14 and over.

Digitalisation is leading to profound changes in all areas of life at a rapid pace. The constant change requires everyone to constantly learn and adapt. Digital skills are the key to self-determination in opening up the possibilities of digital applications and devices and at the same time being able to classify their risks. But these are distributed very differently - this is shown by the empirical findings of the study "Digital Skills Gap" (special study of theD21 Digital Index 2020/2021).

There are two main divisions:

  • The majority of citizens have a high level of application skills and use digital applications and devices confidently, but only a few understand the underlying mechanisms and interrelationships.
  • There are strong differences along age, education and type of occupation (office job or other occupation).

The study examines the digital competences of the German online population aged 14 and over. The competences are based on the European Digital Competence Framework of the EU Commission with the areas "information and data literacy", "communication and collaboration", "designing and creating digital content", "security and well-being" and "problem-solving skills". Numerous experts commented on and classified the results.

ITM was responsible for analyzing and interpreting the study results of the D21 Digital Index, researching other studies on the topic and summarizing them (using profiles) and classifying them, and preparing the results in the form of a publication.

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